Stands for
SBI — Situation–Behaviour–Impact: a framework for giving specific, actionable feedback.
How it works in KallosSim
- In practice language — Situation–Behaviour–Impact: a framework for giving specific, actionable feedback.
- What it means — The SBI model (Centre for Creative Leadership) structures feedback around three elements: Situation (the specific context in which the behaviour occurred), Behaviour (the observable, specific behaviour — not a personality judgement), and Impact (the effect that behaviour had on others or on the work). SBI reduces defensiveness by grounding feedback in observable fact rather than interpretation or character judgement. It is most effective when the manager invites the recipient to respond and explore their perspective after delivering the SBI. The model does not resolve difficult conversations by itself — the manager still needs to create psychological safety and handle resistance.
- In KallosSim — Cases and formative debriefs may reference this concept when your sector pack and card selections call for it.
Training only. Fictional AI-generated cases only — not legal advice, not live decision support, not a substitute for supervision.
What it is not
- A substitute for reading primary statute or your organisation’s procedures.
- Competence assessment, ASYE sign-off, or Bar / SRA / CIPD accreditation.
- Advice for a live family, employee, client, or court matter.